First Class packages do NOT come with ANY insurance. Priority Mail comes with $50 insurance automatically. If you would like to purchase additional shipping insurance to cover your package please let me know in the note section at checkout. I will send you an invoice for the cost of the additional shipping insurance. If you don't choose to purchase shipping insurance, Flower Girl Blanks/The Crafty Cooper is NOT responsible for your lost packages.
Shipping insurance only covers your order if it is lost by the mail carrier during shipping.
If you want to know where your package is, please refer to the tracking number that was sent to you in your confirmation email. If your package is running behind, please contact USPS directly. Once packages go from my hands to the USPS hands, it is USPS responsibility.